What does the warranty cover?
Steelcase Inc. (“Steelcase”) warrants this product (“Product”) to be free from
defects in materials or workmanship. This warranty applies only to Products
purchased directly from Steelcase or an authorized Steelcase retail partner by
purchasers located in the United States.
How long does the warranty last?
This warranty applies only to the original purchase and terminates if you transfer,
modify or sell the Product.
- Frame and structural components (base, arms, seat, and back) – Lifetime (for
as long as you own it)
- Seating mechanisms, including pneumatic cylinders –10 years
- Fabric or Leather – 5 Years
What will Steelcase do?
If the Product is defective, Steelcase will replace or repair it or refund the purchase
price.
What is not covered by this warranty?
This warranty does not apply to normal wear and tear to Products, nor to high-wear
items including, but not limited to: glides and textiles. This warranty does not cover
fading, discoloration or natural variations occurring in leather and fabric.
This warranty does not cover consequential damages (including but not
limited to the cost of repairing or replacing other property, which is damaged
when the Product does not work properly). This warranty does not cover
shipping charges to or from an address outside the continental United
States, damage in transit to or from an address outside the continental
United States, loss of time, loss of use, or other incidental damages. Some
states do not allow the exclusion or limitation of incidental or consequential
damages, so these exclusions and limitation may not apply to you.
How do you get warranty service?
For assistance with warranty repairs, contact the authorized retailer from whom you
purchased the product with the original proof of purchase.
How does the state law apply?
This warranty provides specific legal rights, and you many have other rights, which
vary, from state to state.
